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Effective Date: 20/03/2025
At pandaplaza , your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website, https://pandaplaza.store , or make purchases from our online store.
1. Information We Collect
When you visit our website or make a purchase, we collect personal data to provide you with a smooth and secure shopping experience. This includes:
- Personal Identification Information: Name, email address, billing and shipping address, phone number.
- Payment Information: Credit card or PayPal details for processing your orders (we do not store payment details; they are handled by our secure payment gateways).
- Usage Data: Information such as your browser type, device information, IP address, and browsing activity on our website.
- Cookies: We use cookies to enhance your user experience and to analyze how you interact with our site.
2. How We Use Your Information
We use your personal information for several purposes, including:
- To Process Orders: We use your personal data to process, fulfill, and deliver your orders.
- To Improve Customer Service: Your information helps us respond to your inquiries and requests more efficiently.
- To Personalize Your Shopping Experience: We use data to tailor product recommendations and promotions to your preferences.
- To Send Order Updates: We may use your contact details to inform you about your order status or any issues with your order.
- To Improve Our Website: Usage data helps us optimize the design, functionality, and performance of our site.
- Marketing and Promotional Communications: If you subscribe to our newsletter, we may send you promotional emails. You can opt-out of these communications at any time.
3. Data Security
We take the security of your personal data seriously. We use encryption, secure payment gateways, and follow industry best practices to protect your information from unauthorized access or misuse.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted partners to fulfill services related to your order, including payment processing and shipping.
5. Your Rights
Under data protection laws, you have several rights concerning your personal data:
- Access: You have the right to request a copy of the personal data we hold about you.
- Correction: You can ask us to correct any inaccurate or incomplete data.
- Deletion: You may request the deletion of your personal data under certain conditions.
- Opt-out: You can opt-out of receiving promotional emails from us at any time by following the “unsubscribe” link in our emails.
To exercise any of these rights or if you have any questions, please contact us at Support@pandaplaza.shop.
6. Third-Party Services
We use third-party services for payment processing, analytics, and marketing. These services may collect personal data, and we encourage you to review their privacy policies. pandaplaza is not responsible for the privacy practices of these third-party services.
7. International Transfers
If you are located outside of the United Kingdom, please note that your information may be transferred to, stored, and processed in countries outside of your home country, including the United Kingdom. By using our website and providing your personal data, you consent to such transfers.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us:
pandaplaza
Office Address: 234 Cambridge Heath Road, London E2 9NN, United Kingdom
Email: Support@pandaplaza.shop
Phone: +447418632748
Operating Hours: Mon-Fri | 9:00 AM – 5:00 PM EST